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How yes68 Handles Your Personal Information

This Privacy Policy sets out exactly what data yes68 collects when you open an account, make a deposit, or reach out to our support team.

Account data collected at sign-upPayment activity via Touch 'n Go eWallet, Boost, GrabPayCookie and device data explainedYour right to access or remove your dataDirect contact path for privacy requests
yes68 How yes68 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is applied at the account level, not just at the network edge. Here is how the four main areas of your data are handled on yes68 — from the cookies we set to the way account changes are verified.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the site you use most.

Account Security Checks

Every login from a new device triggers an OTP verification step sent to your registered mobile number. Account detail changes — such as updating your linked e-wallet or contact number — require the same OTP confirmation before they take effect.

Data Retention and Deletion

We retain account and transaction records for the period required under applicable law in regions where access is permitted. Once that period lapses, records are securely deleted.

Who We Share Data With

We do not sell your personal data. Transaction data is shared only with the payment processors handling your Touch 'n Go eWallet, Boost or GrabPay transfers, and only to the extent needed to complete or verify the transaction.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you want to review, correct or delete data we hold on your account, or if something in this policy is unclear, our support team is the right place to start. You can reach us through live chat on yes68, by email, or through the in-account help section. We aim to acknowledge privacy-related requests promptly and resolve them as quickly as the nature of the request allows.

Live Chat Open yes68 on your phone or desktop and tap the chat icon. A support agent will pick up your privacy query and log it for our data team.
Email Support Send your data access or deletion request by email. Include your registered account email so we can match your request to the correct account record.
In-Account Help Log in to yes68, head to your account settings and select the help section. From there you can raise a privacy request directly tied to your account.

Common Questions About Your Privacy on yes68

These are the questions our account holders ask most often about how their data is managed. If yours is not covered here, live chat is the fastest route to a direct answer.

We collect your name, email address, contact number and date of birth at registration. Payment activity — including wallet type and RM transaction amounts — is recorded each time you deposit or withdraw.

Yes. Contact our support team via live chat on yes68 or by email with your registered account address. We will compile and share the data we hold on your account within a reasonable timeframe.

We share data only with payment processors — such as those handling Touch 'n Go eWallet, Boost and GrabPay transfers — and only to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

Submit a deletion request through live chat or email, referencing your registered account. We will action it in line with local legal retention requirements for your region where yes68 access is permitted.

We set session cookies for login continuity and analytics cookies to improve the experience. You can clear or block cookies through your mobile browser settings, though some account functions may be affected if session cookies are disabled.

After account closure, we retain records only for the period required under applicable local law. Once that obligation is met, your data is securely deleted. You can confirm the expected timeline by contacting support directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.